SNLU296A December   2022  – December 2022 DS560MB410

 

  1.   DS560MB410EVM User's Guide
  2.   Trademarks
  3. 1Features
  4. 2Applications
  5. 3Ordering Information
  6. 4Setup
    1. 4.1 Modes of Programmable Communication
    2. 4.2 Configuration Overview
  7. 5SigCon Architect
    1. 5.1 Installation
    2. 5.2 Configuration
      1. 5.2.1 Establishing a Connection
      2. 5.2.2 Enabling Demo Mode
    3. 5.3 High Level Page
      1. 5.3.1 Device Status
      2. 5.3.2 Block Diagram
      3. 5.3.3 Crosspoint Switch
    4. 5.4 Low Level Page
    5. 5.5 EEPROM Page
    6. 5.6 Eye Height Page
  8. 6Common Problems and Suggested Solutions
  9. 7Bill of Materials
  10. 8EVM Cable Assemblies
  11. 9Revision History

6 Common Problems and Suggested Solutions

PROBLEMADDITIONAL INFORMATIONPOSSIBLE SOLUTIONS
Cannot power on the EVM2.5 Volt Power mode
D2 LED is off
  • J8: jumper pins 1-2 tied.
  • J10: jumper pins should be set to float.
  • Verify configuration with GUI.
3.3 Volt Power mode
D1 LED is off
  • J8: remove jumper shunt; this shunt needs to be removed to enable 2.5 V regulator.
  • J10: jumper pins 9-10, 7-8, 5-6, 3-4, and 1-2 tied to connect the regulator output to the DS560MB410 VDD supply.
Cannot connect to the device in SMBus Target ModeSigCon Architect is operating in Demo Mode
  • Verify the jumper settings are correct.
  • Verify the target address is set to 0x30 for SMBus target mode.
  • Verify the device is powered on.
  • Update Firmware on EVM using USB2ANY Explorer.
Never used SigCon Architect, and cannot establish connection with device
  • Reinstall SigCon Architect. It is essential SigCon Architect is closed during any portion of the installation process.
Oscilloscope’s Eye Diagram is not as expectedPattern does not lock on oscilloscope
  • Transmit a signal from the pattern generator (for example, BERT) with a different PRBS pattern. Once initial pattern lock is established, re-attempt desired pattern.
  • Transmit a signal from the pattern generator (for example, BERT) with a lower frequency. Once initial pattern lock is established, re-attempt desired frequency.
Eye diagram does not pass mask
  • Vary EQ Boost Settings.
Cannot burn EEPROM Hex File to EEPROM with SigCon Architect
  • SigCon Architect can only be used to generate the Hex File. Another interface adapter must be used to burn the Hex File to the EEPROM. (for example, AARDVARK or equivalent ).