Quality
Unwavering quality through comprehensive systems
Innovating quality in a manufacturing evolution
Quality and innovation ar part of our culture at TI, ingrained in everything we do. As we expand our internal operations into highly automated, 300mm wafer fabs, we've also expanded our comprehensive quality systems with an innovative approach to scale efficiency. This ensures that our customer can get the high-quality products they need, when they need them.
What is Quality?
Quality is the ability of a device to operate according to its specifications through all stages of a product's lifecycle. Quality is built into each step of our product development process, to packaging to product design, manufcaturing and test.
Why choose TI for Quality?
Goal of zero defects
We acknowledge the stringent quality requirements required to successfully and consistently supply products into the automotive market and maintain an active focus on the pursuit of zero defects.
Committment to continuous improvement
We are committed to the continuous improvement of TI quality systems as a way to deliver highly dependable products.
Commitment to industry standards and certifications
We are committed to following industry certifications and standards, including IATF/ISO fab certifications.
• Encouraging and expecting the creative involvement of every TIer
• Listening to our customers
• Continuously improving and innovating our products, processes and services
TI's quality process - found at every corner of TI
At TI, comprehensive quality systems are found at every corner of the company. See the below tabs for more information on the different quality systems used to create robust, high quality products.
During development of new products at TI
- DFMEAs (Design Failure Mode and Effect Analysis) are created and followed. Completing a DFMEA identifies potential failures and determine how to control, detect and prevent them from occuring.
- Products are designed for reliability - see TI's Reliability page for more details.
- Extensive models and simulations of new product designs are made to ensure device quality.
- Product testing is performed to prove device quality across manufacturing, temperature and voltage extremes.
- Qualification takes the new design through accelerated stress tests, consistent with industry standards.
During production at TI
- PFMEAs (Process Failure Mode and Effects Analysis) are created and followed. Completing a PFMEA identifies potential failures and determines how to control, detect, and prevent them from occurring.
- Control Plans are created to identify process capabilities and control them with a goal to achieve zero defects.
- SPC (Statistical Process Control) is used to monitor and improve process steps. TI maintains a goal to achieve Cpk > 1.67 in SPC.
- Outgoing Testing is performed on outgoing product, including inline parametric, functional, and visual verification.
- ISO/IATF Certification – TI is certified to ISO (International Organization for Standardizations) 9001 and IATF (International Automotive Task Force) 16949 specifications.
For efficient investigation of products, TI has a sophisticated failure analysis (FA) setup
- TI's FA process discovers electrical and physical evidence to clearly identify root cause through straightforward but sophisticated measurement systems, bench top equipment, and other techniques. Read more at the Failure Analysis page.
- TI is equipped with state-of-the-art instrumentation and engineering expertise to understand and resolve problems through semiconductor and packaging analysis.
- Analysis laboratories are available globally to support customer returns, reliability failures, manufacturing fallout and design. Our FA sites operate autonomously, but in partnership across TI sites around the world to share information and resources.
TI's dedication to continuous improvement includes
- 5S Activities – 5S is based on Japanese words that begin with the letter 'S'. 5S is used to set standards and methods to maintain and improve workplace performance.
- Fab CIP (Continuous Improvement Projects) are identified and executed to specifically improve customer quality.
- 8D Reports are created for multiple investigations and quality issues. This thorough framework for investigation helps continuously improve quality.
- Fan out – lessons learned from the past are fanned out across TI to ensure maximum adoption.
Frequently asked questions
Quality policies & procedures
TI's quality policies and procedures help quickly address and resolve any quality-related issue that could arise, from new product qualifications and process change notices to timely resolution of customer issues and complaints. For answers to questions about TI's quality management system, general quality guidelines (GQG), quality policy manual, change control and product withdrawal/discontinuance policies, click here.
Environmental information
Our objective is to conduct our business in such a way that protects and preserves the environment, health and safety of our employees, customers and the communities where we live and operate. For common questions about TI's material content, environmental compliance, lead-free and conflict material information, click here.
Qualification
The qualification process confirms that the reliability of our prodcuts, processes and packages meets industry standards. All TI products undergo qualification and reliability testing or qualification by similiarity justification prior to release. Common questions about TI's qualification process can be found here.
Have other inquiries? Submit your question to our Customer Support Center.
Policies and procedures
Our general quality guidelines and quality system manual highlight our committment to quality as well as our quality policies and procedures.